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HOW WILL MY ORDER BE SHIPPED?

All continental US orders are shipped through UPS. International orders will be shipped by DHL. Some orders will be shipped direct from the manufacturer and some items are made to order. We want to reassure you, your order will be of the highest quality and will arrive in one piece. We appreciate your patience in allowing 7-14 business days for ground shipping. Express Shipping is available upon request, though additional charges may apply. Send express shipping requests or any other shipping related inquiries to iamjanebella@gmail.com. Deliveries to P.O. boxes or APO's are shipped by USPS orders and take up to 1-3 weeks for delivery.

HOW CAN I TRACK MY ORDER ONCE IT HAS BEEN SHIPPED?

Please allow 24 hours for order to be processed. You will receive a confirmation email once your order has posted in the UPS system; please note, it may take up to an additional 24 hours before a tracking number is registered in the UPS system. To track your order, use your UPS tracking number at the UPS website. UPS can also be reached by phone: 1-800-PICK-UPS (U.S customers) 1-800-782-7892 (international customers). For DHL pricing estimates and tracking information, please visit the DHL website.

I RECEIVED A DAMAGED ITEM--WHAT DO I DO?

We apologize if you receive any damaged items with your order. We understand this is a huge disappointment, but we will exchange any items received damaged or defective. If you receive a damaged item, you must complete the following steps within 24 hours of receiving it; otherwise, we will not be able to processed a refund or return. Send an email to iamjanebella@gmail.com with "DAMAGED UPON ARRIVAL - Order #XXXXX" as the subject line. Include a picture of the item and box in which it arrived. Most orders are insured by the USPS or UPS; however, making claims can be a difficult process, so let' s work together. We guarantee your satisfaction and quick resolution to any issues.

HOW DO I KNOW MY PRIVACY IS BEING PROTECTED?

We do not sell your information under any circumstances. We do not store your credit card information. We use information we collect from you for billing purposes and to fulfill your orders. If you have created a username and password to the site and/or have signed up to receive our email newsletter updates, we may use your purchase history to personalize special offers and promotions for you. These offers and promotions will be delivered to you in the form of an email newsletter. Learn more about our Privacy Policy here.

WHAT IS THE RETURN/REFUND/EXCHANGE POLICY?
All sales are final--except in the case of damaged items received (see above). We have done our best to accurately represent the color of all items, but monitors can display colors differently. Please review the size, color and description for items before you purchase. Select items that are handcrafted may differ slightly from the sample photo, but we assure they will be just as special.
HOW WILL MY ORDER BE SHIPPED?

All continental US orders are shipped through UPS. International orders will be shipped by DHL. Some orders will be shipped direct from the manufacturer and some items are made to order. We want to reassure you, your order will be of the highest quality and will arrive in one piece. We appreciate your patience in allowing 7-14 business days for ground shipping. Express Shipping is available upon request, though additional charges may apply. Send express shipping requests or any other shipping related inquiries to iamjanebella@gmail.com. Deliveries to P.O. boxes or APO's are shipped by USPS orders and take up to 1-3 weeks for delivery.

HOW CAN I TRACK MY ORDER ONCE IT HAS BEEN SHIPPED?

Please allow 24 hours for order to be processed. You will receive a confirmation email once your order has posted in the UPS system; please note, it may take up to an additional 24 hours before a tracking number is registered in the UPS system. To track your order, use your UPS tracking number at the UPS website. UPS can also be reached by phone: 1-800-PICK-UPS (U.S customers) 1-800-782-7892 (international customers). For DHL pricing estimates and tracking information, please visit the DHL website.

I RECEIVED A DAMAGED ITEM--WHAT DO I DO?

We apologize if you receive any damaged items with your order. We understand this is a huge disappointment, but we will exchange any items received damaged or defective. If you receive a damaged item, you must complete the following steps within 24 hours of receiving it; otherwise, we will not be able to processed a refund or return. Send an email to iamjanebella@gmail.com with "DAMAGED UPON ARRIVAL - Order #XXXXX" as the subject line. Include a picture of the item and box in which it arrived. Most orders are insured by the USPS or UPS; however, making claims can be a difficult process, so let' s work together. We guarantee your satisfaction and quick resolution to any issues.

HOW DO I KNOW MY PRIVACY IS BEING PROTECTED?

We do not sell your information under any circumstances. We do not store your credit card information. We use information we collect from you for billing purposes and to fulfill your orders. If you have created a username and password to the site and/or have signed up to receive our email newsletter updates, we may use your purchase history to personalize special offers and promotions for you. These offers and promotions will be delivered to you in the form of an email newsletter. Learn more about our Privacy Policy here.

WHAT IS THE RETURN/REFUND/EXCHANGE POLICY?
All sales are final--except in the case of damaged items received (see above). We have done our best to accurately represent the color of all items, but monitors can display colors differently. Please review the size, color and description for items before you purchase. Select items that are handcrafted may differ slightly from the sample photo, but we assure they will be just as special.
HOW WILL MY ORDER BE SHIPPED?

All continental US orders are shipped through UPS. International orders will be shipped by DHL. Some orders will be shipped direct from the manufacturer and some items are made to order. We want to reassure you, your order will be of the highest quality and will arrive in one piece. We appreciate your patience in allowing 7-14 business days for ground shipping. Express Shipping is available upon request, though additional charges may apply. Send express shipping requests or any other shipping related inquiries to iamjanebella@gmail.com. Deliveries to P.O. boxes or APO's are shipped by USPS orders and take up to 1-3 weeks for delivery.

HOW CAN I TRACK MY ORDER ONCE IT HAS BEEN SHIPPED?

Please allow 24 hours for order to be processed. You will receive a confirmation email once your order has posted in the UPS system; please note, it may take up to an additional 24 hours before a tracking number is registered in the UPS system. To track your order, use your UPS tracking number at the UPS website. UPS can also be reached by phone: 1-800-PICK-UPS (U.S customers) 1-800-782-7892 (international customers). For DHL pricing estimates and tracking information, please visit the DHL website.

I RECEIVED A DAMAGED ITEM--WHAT DO I DO?

We apologize if you receive any damaged items with your order. We understand this is a huge disappointment, but we will exchange any items received damaged or defective. If you receive a damaged item, you must complete the following steps within 24 hours of receiving it; otherwise, we will not be able to processed a refund or return. Send an email to iamjanebella@gmail.com with "DAMAGED UPON ARRIVAL - Order #XXXXX" as the subject line. Include a picture of the item and box in which it arrived. Most orders are insured by the USPS or UPS; however, making claims can be a difficult process, so let' s work together. We guarantee your satisfaction and quick resolution to any issues.

HOW DO I KNOW MY PRIVACY IS BEING PROTECTED?

We do not sell your information under any circumstances. We do not store your credit card information. We use information we collect from you for billing purposes and to fulfill your orders. If you have created a username and password to the site and/or have signed up to receive our email newsletter updates, we may use your purchase history to personalize special offers and promotions for you. These offers and promotions will be delivered to you in the form of an email newsletter. Learn more about our Privacy Policy here.

WHAT IS THE RETURN/REFUND/EXCHANGE POLICY?
All sales are final--except in the case of damaged items received (see above). We have done our best to accurately represent the color of all items, but monitors can display colors differently. Please review the size, color and description for items before you purchase. Select items that are handcrafted may differ slightly from the sample photo, but we assure they will be just as special.
HOW WILL MY ORDER BE SHIPPED?

All continental US orders are shipped through UPS. International orders will be shipped by DHL. Some orders will be shipped direct from the manufacturer and some items are made to order. We want to reassure you, your order will be of the highest quality and will arrive in one piece. We appreciate your patience in allowing 7-14 business days for ground shipping. Express Shipping is available upon request, though additional charges may apply. Send express shipping requests or any other shipping related inquiries to iamjanebella@gmail.com. Deliveries to P.O. boxes or APO's are shipped by USPS orders and take up to 1-3 weeks for delivery.

HOW CAN I TRACK MY ORDER ONCE IT HAS BEEN SHIPPED?

Please allow 24 hours for order to be processed. You will receive a confirmation email once your order has posted in the UPS system; please note, it may take up to an additional 24 hours before a tracking number is registered in the UPS system. To track your order, use your UPS tracking number at the UPS website. UPS can also be reached by phone: 1-800-PICK-UPS (U.S customers) 1-800-782-7892 (international customers). For DHL pricing estimates and tracking information, please visit the DHL website.

I RECEIVED A DAMAGED ITEM--WHAT DO I DO?

We apologize if you receive any damaged items with your order. We understand this is a huge disappointment, but we will exchange any items received damaged or defective. If you receive a damaged item, you must complete the following steps within 24 hours of receiving it; otherwise, we will not be able to processed a refund or return. Send an email to iamjanebella@gmail.com with "DAMAGED UPON ARRIVAL - Order #XXXXX" as the subject line. Include a picture of the item and box in which it arrived. Most orders are insured by the USPS or UPS; however, making claims can be a difficult process, so let' s work together. We guarantee your satisfaction and quick resolution to any issues.

HOW DO I KNOW MY PRIVACY IS BEING PROTECTED?

We do not sell your information under any circumstances. We do not store your credit card information. We use information we collect from you for billing purposes and to fulfill your orders. If you have created a username and password to the site and/or have signed up to receive our email newsletter updates, we may use your purchase history to personalize special offers and promotions for you. These offers and promotions will be delivered to you in the form of an email newsletter. Learn more about our Privacy Policy here.

WHAT IS THE RETURN/REFUND/EXCHANGE POLICY?
All sales are final--except in the case of damaged items received (see above). We have done our best to accurately represent the color of all items, but monitors can display colors differently. Please review the size, color and description for items before you purchase. Select items that are handcrafted may differ slightly from the sample photo, but we assure they will be just as special.
HOW WILL MY ORDER BE SHIPPED?

All continental US orders are shipped through UPS. International orders will be shipped by DHL. Some orders will be shipped direct from the manufacturer and some items are made to order. We want to reassure you, your order will be of the highest quality and will arrive in one piece. We appreciate your patience in allowing 7-14 business days for ground shipping. Express Shipping is available upon request, though additional charges may apply. Send express shipping requests or any other shipping related inquiries to iamjanebella@gmail.com. Deliveries to P.O. boxes or APO's are shipped by USPS orders and take up to 1-3 weeks for delivery.

HOW CAN I TRACK MY ORDER ONCE IT HAS BEEN SHIPPED?

Please allow 24 hours for order to be processed. You will receive a confirmation email once your order has posted in the UPS system; please note, it may take up to an additional 24 hours before a tracking number is registered in the UPS system. To track your order, use your UPS tracking number at the UPS website. UPS can also be reached by phone: 1-800-PICK-UPS (U.S customers) 1-800-782-7892 (international customers). For DHL pricing estimates and tracking information, please visit the DHL website.

I RECEIVED A DAMAGED ITEM--WHAT DO I DO?

We apologize if you receive any damaged items with your order. We understand this is a huge disappointment, but we will exchange any items received damaged or defective. If you receive a damaged item, you must complete the following steps within 24 hours of receiving it; otherwise, we will not be able to processed a refund or return. Send an email to iamjanebella@gmail.com with "DAMAGED UPON ARRIVAL - Order #XXXXX" as the subject line. Include a picture of the item and box in which it arrived. Most orders are insured by the USPS or UPS; however, making claims can be a difficult process, so let' s work together. We guarantee your satisfaction and quick resolution to any issues.

HOW DO I KNOW MY PRIVACY IS BEING PROTECTED?

We do not sell your information under any circumstances. We do not store your credit card information. We use information we collect from you for billing purposes and to fulfill your orders. If you have created a username and password to the site and/or have signed up to receive our email newsletter updates, we may use your purchase history to personalize special offers and promotions for you. These offers and promotions will be delivered to you in the form of an email newsletter. Learn more about our Privacy Policy here.

WHAT IS THE RETURN/REFUND/EXCHANGE POLICY?
All sales are final--except in the case of damaged items received (see above). We have done our best to accurately represent the color of all items, but monitors can display colors differently. Please review the size, color and description for items before you purchase. Select items that are handcrafted may differ slightly from the sample photo, but we assure they will be just as special.
HOW WILL MY ORDER BE SHIPPED?

All continental US orders are shipped through UPS. International orders will be shipped by DHL. Some orders will be shipped direct from the manufacturer and some items are made to order. We want to reassure you, your order will be of the highest quality and will arrive in one piece. We appreciate your patience in allowing 7-14 business days for ground shipping. Express Shipping is available upon request, though additional charges may apply. Send express shipping requests or any other shipping related inquiries to iamjanebella@gmail.com. Deliveries to P.O. boxes or APO's are shipped by USPS orders and take up to 1-3 weeks for delivery.

HOW CAN I TRACK MY ORDER ONCE IT HAS BEEN SHIPPED?

Please allow 24 hours for order to be processed. You will receive a confirmation email once your order has posted in the UPS system; please note, it may take up to an additional 24 hours before a tracking number is registered in the UPS system. To track your order, use your UPS tracking number at the UPS website. UPS can also be reached by phone: 1-800-PICK-UPS (U.S customers) 1-800-782-7892 (international customers). For DHL pricing estimates and tracking information, please visit the DHL website.

I RECEIVED A DAMAGED ITEM--WHAT DO I DO?

We apologize if you receive any damaged items with your order. We understand this is a huge disappointment, but we will exchange any items received damaged or defective. If you receive a damaged item, you must complete the following steps within 24 hours of receiving it; otherwise, we will not be able to processed a refund or return. Send an email to iamjanebella@gmail.com with "DAMAGED UPON ARRIVAL - Order #XXXXX" as the subject line. Include a picture of the item and box in which it arrived. Most orders are insured by the USPS or UPS; however, making claims can be a difficult process, so let' s work together. We guarantee your satisfaction and quick resolution to any issues.

HOW DO I KNOW MY PRIVACY IS BEING PROTECTED?

We do not sell your information under any circumstances. We do not store your credit card information. We use information we collect from you for billing purposes and to fulfill your orders. If you have created a username and password to the site and/or have signed up to receive our email newsletter updates, we may use your purchase history to personalize special offers and promotions for you. These offers and promotions will be delivered to you in the form of an email newsletter. Learn more about our Privacy Policy here.

WHAT IS THE RETURN/REFUND/EXCHANGE POLICY?
All sales are final--except in the case of damaged items received (see above). We have done our best to accurately represent the color of all items, but monitors can display colors differently. Please review the size, color and description for items before you purchase. Select items that are handcrafted may differ slightly from the sample photo, but we assure they will be just as special.



Contact us with any additional questions! iamjanebella@gmail.com